Why EDAM is essential for Insurers and Brokers
When it comes to insurance and brokerage, efficiency and client satisfaction are critical. Therefore, partnering with the right credit hire service provider is essential. Luckily, there is one provider which stands out as a vital partner in this space. Here’s why EDAM is essential for Insurers and Brokers. EDAM is essential because of its human-centred […]
How Our People Give Us Purpose, And Why Investing in Our Team Is Essential.
Here at EDAM, our collective mission is to make a difficult journey easier for our customers, and central to this mission is a dedicated team that embodies our core values of being empathic, driven, accountable, and making it happen. But what truly gives us purpose and drives our success? Our people. By investing in our […]
5 Reasons to Choose EDAM’s Credit Hire Service
When life throws an unexpected curveball in the form of a vehicle accident, the journey that follows can be filled with stress and uncertainty, with one of the most pressing concerns for drivers being to ensure they remain mobile while their vehicle is being repaired. This is where EDAM’s credit hire service steps in, offering […]
The impact of AI on the motor insurance industry
The integration of artificial intelligence (AI) into the motor insurance has been a long time coming, and over recent years, it’s gone from being a newly introduced technology, to almost being expected. Companies are harnessing AI capabilities to revolutionise different aspects of motor insurance operations, ranging from insurance assessments through to vehicle maintenance. But what […]
What do our mission and vision stand for at EDAM?
At EDAM, we’re a team dedicated to you. Our people share our values, and with our business purpose at the centre of everything we do, we have made it a priority over the past 2 and a half years to be nothing but authentic and transparent. From sharing a common goal of being be the […]
Progression and Learning within EDAM
Our aim at EDAM is to continuously grow together, improving ourselves, our systems, our services, and processes to deliver best in class accident management services. It’s so important to us, in fact, that this is even reflected in our company values which are Empathy, Driven, Accountable and Making it happen for your customers. We’ve been […]
Understanding the new Consumer Duty
The new Consumer Duty has been described as one of the biggest shake-ups to financial services regulation in years and is designed to set higher and clearer standards of consumer protection across financial services, requiring firms to deliver “good outcomes” for customers. Here at EDAM, we completely understand that meeting the new Consumer Duty standards […]
Why EDAM’s supply chain relationships ensure you can deliver on your customer promise.
Here at EDAM, we’ve created a nationwide supply chain network with leading and well-established partners, all of which whom combine seamlessly to offer the very best in post-accident management services. Our supply chain relationship is so close to our hearts at EDAM, so much so that it’s even reflected in our own brand and values. […]
An interview with Simon Gallimore and Nikki Nagra
Join us as we sit down with Simon Gallimore, CEO at the EDAM Group, and Nikki Nagra, Director of Claims Operations and Recoveries for a joint interview, where we will hear all about their experience within the industry, thoughts on our professional services, and how EDAM is continuing to improve as new teams and strategies […]
How consumer behaviour is changing the accident management industry
In a world where next-day delivery has been surpassed by within-the-hour doorstep drop-offs, the idea of an instant response and resolutions has changed the way consumers behave almost overnight. Now, instant gratification has almost become the ‘new norm’, with consumers expecting an immediate response in other areas of their lifestyles too. Whereas Amazon Prime’s advanced […]